What is your return & exchange policy?
We want you to love your Tales deck. If something isn’t right, contact us hello@tales.com within 30 days of delivery and we’ll issue a full, hassle-free refund.
Returns, Exchanges, & Refunds
We want you to love your Tales experience. This section explains how returns and refunds work, how to get started, and what to expect if something isn’t quite right with your order.
How do I start a return?
We’re sorry to hear that your Tales deck did not work out. Please email us at hello@tales.com.
Where is my refund?
Refunds are issued to your original payment method and typically appear within 3-5 business days after processing. If you have any questions about your refund, please email us at hello@tales.com and we will be happy to assist.